Privacy Policy
Last updated: 19 September 2026
Who We Are and Our Role as Data Controller
scenepointvo operates this website as the data controller under the UK GDPR and Data Protection Act 2018. We specialise in professional training courses focused on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and the management of television and streaming productions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you can contact us at [email protected] or 01494 671234 for any data protection queries.
Scope of This Notice
This privacy policy applies to all visitors to our website, individuals who enquire about or enrol on our courses, and anyone who interacts with our commercial services from within the United Kingdom. It does not cover third-party websites linked from our pages.
Categories of Personal Data and Sources
We collect identification details such as name and job title, contact information including email address and telephone number, course enrolment records, payment information processed via secure third parties, technical data such as IP address and browser type, and any information you voluntarily provide through the contact form. Data is obtained directly from you, from your employer when they book training on your behalf, or automatically through website analytics tools.
Purposes of Processing and Legal Bases
We process your data to respond to course enquiries and manage enrolments on the basis of contract performance. Marketing communications are sent only with your consent. Website functionality and security are maintained under our legitimate interest in operating a reliable service. Legal obligations require us to retain certain financial records. Each purpose is assessed separately and we record the specific lawful basis before any processing begins.
Whether Providing Data Is Required
Supplying contact and enrolment details is necessary to complete course bookings. If you do not provide this information we cannot confirm your place or deliver the training. Optional fields such as feedback comments may be left blank without affecting service delivery.
Cookies and Similar Technologies
Our site uses essential cookies for session management and non-essential cookies for performance measurement. You can manage preferences through the cookie banner displayed on every page. A separate Cookie Policy provides full details of each cookie category and its purpose.
Processors, Recipients and Disclosures
We engage payment processors, email delivery services, website hosting providers and course management platforms as processors. All operate under written contracts that restrict use of your data. We may disclose information when required by law or to protect our legal rights.
International Transfers
Some processors are located outside the United Kingdom. Where transfers occur we rely on UK-approved adequacy regulations or standard contractual clauses together with supplementary measures such as encryption in transit and access controls.
Retention Periods
Enrolment records are retained for six years after course completion to meet accounting and legal requirements. Marketing consent records are kept until you withdraw consent. Website logs are deleted after twelve months unless needed for security investigations.
Security and Data Minimisation
We apply technical measures including encryption, access restrictions and regular security testing. We collect only the minimum data necessary for each purpose and train staff on data protection obligations.
Your Data Protection Rights
You may request access, rectification, erasure, restriction of processing, data portability and objection to processing. Requests should be sent to [email protected]. We will respond within one month and may ask for identity verification to protect your data.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you can withdraw it at any time by emailing [email protected] or using the unsubscribe link in messages. You may also object to direct marketing or profiling at any point.
Right to Complain
If you are dissatisfied you can lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address concerns directly.
Children and Age Restrictions
Our courses are intended for adults aged eighteen and over. We do not knowingly collect personal data from anyone under this age.
Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics reports are generated but do not result in automated decisions about individuals.
Changes to This Policy
We review this policy regularly and will update the last-updated date when material changes occur. Continued use of the site after changes constitutes acceptance of the revised policy.